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Appointments

We send confirmation texts and emails for all of our appointments. If you do not receive these between 24-48 hours of booking your appointment then please contact us ASAP via email or call as this your appointment is not confirmed. This can be due to incorrect contact information, a problem with our booking system or a miscommunication that can be resolved easily if we are informed.

Cancellation, rescheduling and missed appointments

You can cancel or reschedule your appointment via email/telephone/text message. Cancellations and rescheduling are free of charge if done at least 24 hours prior the appointment; after which a late cancellation fee of $25.00 will be charged.